Privacy policy

Momadousjewelryclothing operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Momadousjewelryclothing is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified. We may collect or process the following categories of personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

  • Contact details: Name, address, billing address, shipping address, phone number, and email address
  • Financial information: Credit card, debit card, and financial account numbers, payment card information, transaction details, form of payment, and payment confirmation
  • Account information: Username, password, security questions, preferences and settings
  • Transaction information: Items you view, add to cart, wishlist, purchase, return, exchange or cancel, and your past transactions
  • Communications with us: Information you include in communications with us, such as customer support inquiries
  • Device information: Information about your device, browser, or network connection, your IP address, and other unique identifiers
  • Usage information: Information regarding your interaction with the Services, including how and when you interact with or navigate the Services

Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you: When you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information
  • Automatically through the Services: From your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies
  • From our service providers: When we engage them to enable certain technology and when they collect or process your personal information on our behalf
  • From our partners or other third parties

How We Use Your Personal Information

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

Provide and Improve the Services

We use your personal information to provide you with the Services, including to perform our contract with you, to process your payments, to fulfill your orders, to remember your preferences and items you are interested in, to send notifications to you related to your account, to process purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, to facilitate any returns and exchanges, to enable you to post reviews, and to create a personalized shopping experience for you, such as recommending products related to your purchases.

Marketing and Advertising

We use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you online advertisements for products or services on the Services or other websites, including based on items you previously have purchased or added to your cart and other activity on the Services.

Security and Fraud Prevention

We use your personal information to authenticate your account, to provide a secure payment and shopping experience, detect, investigate or take action regarding possible fraudulent, illegal, unsafe, or malicious activity, protect public safety, and to secure our services. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password or other access details with anyone else.

Communicating with You

We use your personal information to provide you with customer support, to be responsive to you, to provide effective services to you and to maintain our business relationship with you.

Legal Reasons

We use your personal information to comply with applicable law or respond to valid legal process, including requests from law enforcement or government agencies, to investigate or participate in civil discovery, potential or actual litigation, or other adversarial legal proceedings, and to enforce or investigate potential violations of our terms or policies.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

  • With Shopify, vendors and other third parties who perform services on our behalf (e.g. IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping)
  • With business and marketing partners to provide marketing services and advertise to you
  • When you direct, request us or otherwise consent to our disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations
  • With our affiliates or otherwise within our corporate group
  • In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations, to enforce any applicable terms of service or policies, and to protect or defend the Services, our rights, and the rights of our users or others

Cookies and Similar Technologies

We use cookies and similar tracking technologies to collect and store information about your interactions with our Services. Cookies are small text files stored on your device when you visit a website. We use the following types of cookies:

Essential Cookies

These cookies are necessary for the website to function and cannot be switched off. They are usually only set in response to actions made by you such as setting your privacy preferences, logging in, or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site may not work as a result.

Performance and Analytics Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous.

Functional Cookies

These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages.

Targeting and Advertising Cookies

These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant advertisements on other sites. They do not store directly personal information but are based on uniquely identifying your browser and internet device.

Managing Cookies

Most web browsers allow some control of most cookies through the browser settings. To learn more about cookies, including how to see what cookies have been set and how to manage and delete them, visit All About Cookies and Your Online Choices.

You may also use the following opt-out links to manage advertising cookies:

Please note that if you limit the ability of websites to set cookies, you may be unable to access certain parts of our Services.

California Consumer Privacy Act (CCPA) - Notice at Collection

This section applies to residents of California and supplements the information contained in the rest of this Privacy Policy.

Categories of Personal Information Collected

In the preceding 12 months, we have collected the following categories of personal information:

  • A. Identifiers: Name, email address, phone number, IP address
  • B. California Customer Records: Name, address, phone number, credit card number
  • C. Commercial information: Transaction history, products purchased or considered
  • D. Internet or electronic network activity: Browsing history, interactions with our website
  • E. Geolocation data: Physical location
  • F. Electronic, visual, or similar information: Images (for product reviews)

How We Use and Disclose Your Information

We use and disclose personal information collected about California residents for the business purposes described in this Privacy Policy. We do not "sell" personal information as most consumers define that term. However, like many businesses, we use services that may be considered "sharing" under the CCPA, including third-party advertising cookies. You may opt out of these uses as described in the "Your Rights and Choices" section below.

Your California Privacy Rights

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

  • Right to Know: You have the right to request that we disclose what personal information we collect, use, disclose, or sell about you
  • Right to Delete: You have the right to request that we delete personal information about you that we have collected from you, subject to certain exceptions
  • Right to Correct: You have the right to request that we correct inaccurate personal information that we maintain about you
  • Right to Opt-Out of Sale or Sharing: You have the right to direct us to stop selling or sharing your personal information to third parties
  • Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights

How to Submit a Request

To exercise your California privacy rights, please submit a request by:

Response Timing

We will respond to a verifiable consumer request within 45 days. If we need more time, we will notify you of the extension.

Financial Incentives

We do not offer financial incentives or price or service differences in exchange for the retention or deletion of a consumer's personal information.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in countries other than where you reside, in order to provide and improve the Services for you. To learn more about how Shopify uses your personal information and any rights you may have, you can visit the Shopify Consumer Privacy Policy. Depending on where you live, you may exercise certain rights with respect to your personal information through the Shopify Privacy Portal.

Third Party Websites and Links

The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.

Children's Data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted. As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as those terms are defined in applicable law) personal information of individuals under 16 years of age.

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide you with Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.

  • Right to Access/Know: You may have a right to request access to personal information that we hold about you
  • Right to Delete: You may have a right to request that we delete personal information we maintain about you
  • Right to Correct: You may have a right to request that we correct inaccurate personal information we maintain about you
  • Right of Portability: You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions
  • Right to Opt out of Sale or Sharing for Targeted Advertising: You may have a right to opt out of the "sale" or "share" of your personal information or to opt out of targeted advertising. You can exercise this right here
  • Managing Communication Preferences: We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders

Please note that if you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will automatically treat this as a request to opt-out for the device and browser that you use to visit the website. To learn more about Global Privacy Control, visit https://globalprivacycontrol.org/. Other than the Global Privacy Control, we do not recognize other "Do Not Track" signals.

You may exercise any of these rights where indicated on the Services or by contacting us using the contact details provided below. To learn more about how Shopify uses your personal information, visit https://privacy.shopify.com/en.

We will not discriminate against you for exercising any of these rights. We may need to verify your identity before we can process your requests. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf.

Complaints

If you have complaints about how we process your personal information, please contact us using the contact details provided below. Depending on where you live, you may have the right to appeal our decision or lodge your complaint with your local data protection authority.

International Transfers

Please note that we may transfer, store and process your personal information outside the country you live in. If we transfer your personal information out of the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last updated" date and provide notice as required by applicable law.

Contact Us

Email: info@momadousjewelryclothing.com

Phone: +1 773-407-2779

Address: 404 S Michigan Ave, Chicago, IL 60605, United States

Business Hours: Monday to Friday, 8:00 AM to 6:00 PM (Central Time)

We typically respond to inquiries within 1-2 business days. Thank you for your patience.